How Do I Place My Modern Pendant Lighting Order?

Posted on 3/3/17 4:00 PM


Congratulations! You have finally decided on the perfect modern pendant lighting for your next project and are ready to place an order with Niche. All you need to do is follow these simple steps and they will be on their way to your door in no time.


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What Are Your Cord Lengths in Meters?

Posted on 3/3/17 8:15 AM


Niche's modern lighting cord sets and glass holders offer more ways to customize your modern pendant lighting through various cord lengths, metal finishes and voltages. Although our cord lengths are measured in feet, we have converted these lengths to meters for those who use the metric system.


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What Is Your Modern Lighting Shipping and Delivery Policy?

Posted on 3/2/17 2:45 PM


Niche's modern lighting shipping and delivery policy vary based on your location. We gladly ship with UPS Ground Service and have an excellent shipping track record, but in case of breakage or damage during transit, all orders are insured and we will be happy to replace your order in full if the damage is reported within 5 business days of receipt. Upon receipt, please be sure to inspect your modern lighting package for any missing items or damages! Learn more about what to do in case of breakage or damaged glass during transit. All shipments require a signature for delivery. We cannot deliver to a P.O.Box. Overnight or Express shipping is available upon request at an additional charge.


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What Is the Difference Between Voltage, Wattage, and Lumens?

Posted on 3/1/17 4:00 PM


When shopping for light bulbs, you will frequently see three key terms mentioned: voltage, wattage, and lumens. Here are the major differences between these measurements. 


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Are Glass Colors on the Website Accurate?

Posted on 2/28/17 3:00 PM


We strive to represent our modern glass colors as accurately as possible. Please be aware that the color you see on your monitor will vary depending on monitor type, computer operating system (Macintosh is lighter than Windows) and many other factors out of our control. Printed materials also may vary.


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Are My Modern Pendant Lights in Stock?

Posted on 2/27/17 3:00 PM


Looking to enhance your interior with Niche modern pendant lighting? Here's what you need to know before you purchase a product from us.


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Which Forms of Payments Do You Accept?

Posted on 2/24/17 4:17 PM


You have finally decided on the perfect modern pendant lighting for your next project and are ready to place an order with Niche. Learn which forms of payment we accept before taking the next steps.


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What is Covered Under the Niche Warranty?

Posted on 2/22/17 5:30 PM


 

The Niche warranty is 24 months with the understanding that the guarantee does not cover consumables such as lightbulbs. We ask that you inspect all fixtures upon arrival and report any glass breakage or problems within five days of delivery confirmation. Any shipping damage or loss must be reported with the claimed tracking number and photo documentation. The warranty does not cover any breakage during installation or cleaningNiche products are handcrafted. There may be slight variation in color, texture, and finish. These are not considered flaws. If you have any questions, please do not hesitate to contact our sales team


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What Happens If I Receive Damaged Glass?

Posted on 2/20/17 3:50 PM


All of our glass is handmade to order specifically for you! Since we do not carry a large stock of any of our products, we typically discourage returns. However, reach out to us and we will treat each return on a case-by-case basis. Often times returns will be subject to a 25% restocking fee as well as the cost of return shipping. We are unable to accept returns on custom modifications, such as custom colors, track connectors, or on any special order item.


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Do Modern Lighting Cord Sets Come in Different Lengths and Colors?

Posted on 2/16/17 11:15 AM


Niche's modern lighting cord sets and glass holders offer more ways to customize your modern pendant lighting through various cord lengths, metal finishes and voltages. 


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